This program is approved by the HR Certification Institute® (HRCI®) for 1 hour HR (General) credit.
Course Objective: This course provides a structured approach to managing internal and external risks, aggression, and workplace violence. It helps professionals understand different forms of violence, identify concerning behaviors, and recognize conflict triggers. Strategies for crisis response, including reporting procedures and implementing preventive policies are presented, along with real-life examples used throughout to demonstrate practical application, with the ultimate goal of equipping employees and management to prevent and respond to crises effectively.